Frequently Asked Questions

Any questions? We would be happy to help you.

General

Yes. Every vehicle undergoes a legal and technical inspection before it is listed on our platform.

We provide available service and maintenance records when supplied by our partner dealers. These documents are also transferred to the buyer at the time of delivery.

You’ll receive all necessary documents for registration: purchase invoice, registration certificate, technical inspection proof, etc.

Yes, when applicable. This ensures the vehicle complies with European standards for registration.

Yes, we accept traditional bank transfers and select cryptocurrencies (e.g., USDT TRC-20). Contact us for wallet details.

Yes. We deliver vehicles to most European countries. Delivery is typically included in the price.

Delivery time varies by location. Once your payment is confirmed, delivery is typically completed within 2–5 days.

We’re here to help. If you notice a problem after delivery, please contact our support as soon as possible. Our after-sales support includes a 6-month warranty covering hidden defects, in compliance with European consumer protection laws. Returns or repairs are handled on a case-by-case basis if a serious issue is identified.

No. For privacy and security, we do not share VINs or registration numbers publicly. All necessary checks are done before listing.

We only list vehicles that pass our internal verification. If a vehicle has a recorded accident, this is clearly mentioned on its listing. Accident history, when available, is considered during evaluation.

Yes. We perform a complete legal status verification to ensure the vehicle is free from liens, loans, or legal disputes.

You can order directly by paying 25% before shipment, with the remaining 75% due upon delivery after inspection, or talk to an agent to arrange a visit first.

Refunds follow the conditions stated on our Refund Policy page. Please review it carefully. Refund Policy page.

Yes. Once shipping is scheduled, you’ll receive regular updates from our logistics team.

Absolutely. You can reach us directly by phone or email, or by sending a message through our contact page. We’re happy to provide personalized assistance and vehicle recommendations.

Yes. You can talk to an agent to arrange a visit with one of our partners. A visit reservation deposit is paid upfront to confirm the visit; full details are explained on our How it works and Refund Policy pages.

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